- Speed
- Ease of Use
- Security
- Value
Everything you expect from Remote Desktop and access software
Remote support software and hardware, backed by a role-based security achitecture that ensures everyone has the precise level of access needed to do their jobs.
Cybersecurity is in our DNA, so we include AES-256 encryption, two-factor authentication, LDAP, role-based permissions, detailed audit trails, and more out of the box.
Support customers and end user across devices and browsers whether they run macOS, Windows, Linux, Unix, Chrome OS, iOS, or Andorid.
Make ScreenConnect look and feel like your product with over 1,000 ways to customize the partner-facing interface.
Integrate with your RMM, PSA, security help desk, team communication tools, and more.
Start small with your 14-day free trial, then deploy to thousands of devices when you're ready.
Constant product innovation
Help end users fix hardware issues remotely
With ConnectWise View, you can guide end users or junior techs by turning their mobile lens into your eyes via a secure browser-based session.
Send a URL via text message and you're in — no need to share your contact information.
Now you can remotely solve hardware issues without confusing phone calls or boots on the ground.
Protect endpoints by enforcing least privilege access controls
With ConnectWise Access Management, end users request access as needed, and you approve or deny from ScreenConnect or apps such as Teams, Slack, or your ticketing system.
And when troubleshooting isn't as easy as approving or denying a request, credntial-less admin login eliminates the need for shared credentials.
You no longer have to choose between a zero-trust process and over-provisioning accounts.
Plus, everything you need for a secure, frictionless experience
Turn repetitive actions into one-click automations
With Toolbox, you can deploy or copy commonly used applications, tools, and installers with a single click.
This means less repetitive work for you, and faster resolution times for end users.
Troubleshooting without disrupting logged in users
With Backstage, you can access the start menu, search, terminal window, and commonly used applications — without disrupting a logged-in user.
Now you can resolve issues at any time without having to coordinate with end users.
Keep ScreenConnect light without sacrificing functionality
Out of the box, you get ScreenConnect's core product which includes the features most partners need.
You get a sophisticated, enterprise-ready remote access and support solution without feature bloat.
Partners scale and save after switching
Koch Business Services
Replaced LogMeIn globally across 11 companies
- Deployed to 80,000+ devices in 4 months
- Improved first touch resolutions by standardizing on a single remote access platform
- Saved over 30% vs LogMeIn renewal
Navy Federal Credit Union
Replaced 8 tools for secure, reliable remote access
- Migrated over 40,000 NFCU devices
- Fully implemented a self-hosted Control solution within 120 days
- Reduced problem resolution times
Hillsborough County Public Schools
Scaled to support the 7th largest US school district in 60 days
- Deployed to all 200,000 devices under management in 60 days
- Techs have single management console for 250 schools
- Reliable, instance access to support faculty and students